Unit 05 Shopping and Advertising

Listening & Speaking in Action 1.

pp. 102~103

② Listen and Do

a. W: May I help you?

M: I’m looking for a hat.

W: Here are the hats.

M: Can I try on the blue one in the window?

W: Sure.

b. M: I’m interested in this backpack. How much is it?

W: It’s 23,000 won.

M: Do you take credit cards?

W: Sure.

c. M: I’m looking for walking shoes.

W: Come this way, please. Walking shoes are over here. What size do you wear?

M: 270.

W: How about these? These are the newest style.

③ Listen and Answer

M: Hello. How may I help you?

W: I’m looking for a T-shirt to go with these jeans.

M: What size are you looking for?

W: Small.

M: How about this pink one? It’s very popular.

W: Yes, it looks stylish. How much is it?

M: It’s on sale now. It was $30, but now it’s 50% off.

W: I’m sorry?

M: It was $30, but now it’s 50% off.

W: Oh, so it’s $15, then. Great. I’ll get it.

Listening & Speaking in Action 2.

pp. 104~105

② Listen and Do

a. M: May I ask what the problem is?

W: I bought these headphones yesterday. But the left side doesn’t work.

M: Really? Would you like to exchange them?

W: Can I get a refund?

M: Sure.

b. W: What seems to be the problem?

M: Your advertisement said this T-shirt was washable. But it shrank in the washing machine.

W: I’m very sorry about that. We can exchange it for a new one.

M: No. I want to get a refund.

③ Listen and Answer

M: How may I help you?

W: I’d like to complain about the MP3 player I bought yesterday.

M: May I ask what the problem is?

W: Your advertisement said that you sell it at the lowest price. But today I found a lower price at another shop.

M: Really? Are you sure it was the same item?

W: Yes. I checked the item number. Can I get a refund?

M: Sure. Could you fill out this form first?

W: Yes, I will.

Into Your Life                    p. 106

Step 1 Listen and Check

M: How often do you go shopping?

W: Every other weekend.

M: Do you compare prices in other stores before you buy things?

W: Sometimes, when the things are expensive.

M: What do you do if you see something nice but you didn’t plan to buy it?

W: Hmm. I hardly ever buy it.

M: When you go shopping, how much money do you take with you?

W: I take a little more than I plan to spend.

M: After a day of shopping, do you know how much money you spent?

W: Yes, I usually do.

M: Thank you for answering my questions.

Strategy                          p. 107

(Phone rings.)

M: Hello, Best Choice Online Shopping. How may I help you?

W: I’d like to complain about the jeans I ordered last week.

M: What seems to be the problem?

W: I ordered the blue skinny jeans on your website. But you sent me the black ones.

M: Really? I am very sorry about that. Would you like to exchange them?

W: Yes. I hope you will send the right ones as soon as possible.

M: Thank you for understanding. We will send them to you right away.

Self-Test                  pp. 122~123

1. M: Hello. How may I help you?

W: I’m looking for a jacket.

M: How about this one?

W: OK, it looks warm and comfortable. How much is it?

M: It’s on sale now. It was $90, but now it’s 20% off.

W: Then it’s $72. Great. Can I try it on?

M: Sure. What size?

W: Medium, please.